Shipping policy

Thank you for your order from OptiqFrames™! Processing Time: All orders are processed within 2-3 business days after payment is confirmed. Orders placed on weekends or holidays will begin processing on the next business day. Production Time: Please allow 7-15 business days for production. Shipping Time: Once your order has been processed and shipped, delivery typically takes 8-20 days depending on your location. Tracking: You will receive a tracking number via email as soon as your order ships. Please allow 24-48 hours for tracking information to update. Shipping Delays: OptiqFrames™ is not responsible for delays caused by customs, weather, or carrier issues outside of our control. Lost or Stolen Packages: OptiqFrames™ is not responsible for lost or stolen packages once marked as delivered by the carrier. Please contact your local carrier with your tracking number for assistance. For shipping questions contact us at optiqframes@outlook.com.